Privacy Policy

1. Information We Collect

We collect several types of information from and about users of our website, including:

• Personal Information: Name, email address, phone number, postal address, and payment information when you purchase tickets or register for events.
• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, time spent on pages, and other browsing actions.
• Device Information: Information about the device you use to access our website, including hardware model, operating system, and unique device identifiers.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and fulfilling your ticket purchases and event registrations
• Providing customer support and responding to your inquiries
• Sending you promotional communications about upcoming screenings, events, and special offers (with your consent)
• Improving our website, services, and customer experience
• Analyzing usage patterns and trends to enhance site functionality
• Preventing fraudulent transactions and ensuring the security of our services
• Complying with legal obligations and enforcing our terms and conditions

3. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Contract Performance: Processing necessary to fulfill our contractual obligations to you (e.g., processing ticket purchases)
• Legitimate Interests: Processing necessary for our legitimate business interests, provided these interests don't override your fundamental rights and freedoms
• Consent: Processing based on your specific, informed, and unambiguous consent
• Legal Obligation: Processing necessary to comply with our legal obligations

4. Data Sharing and Disclosure

We may share your personal information with:

• Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer support
• Business Partners: Film distributors, event co-sponsors, and other partners with whom we collaborate to offer services (only with your consent where required)
• Legal Authorities: When required by law, court order, or governmental regulation
• Corporate Affiliates: In connection with a corporate transaction, such as a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for their marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, alteration, or destruction. These measures include:

• Encryption of sensitive data during transmission
• Regular security assessments and vulnerability testing
• Access controls and authentication procedures
• Staff training on data protection and security practices
• Secure data storage with regular backups

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Right to Access: You can request a copy of the personal information we hold about you
• Right to Rectification: You can request correction of inaccurate or incomplete information
• Right to Erasure: You can request deletion of your personal information under certain circumstances
• Right to Restrict Processing: You can request that we limit how we use your data
• Right to Data Portability: You can request a copy of your data in a structured, machine-readable format
• Right to Object: You can object to our processing of your data for direct marketing or based on legitimate interests
• Right to Withdraw Consent: You can withdraw your consent at any time where we rely on consent to process your information

To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within the timeframe required by applicable law.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and applicable legal requirements.

8. International Data Transfers

We may transfer your personal information to countries outside your country of residence, including countries that may not have the same data protection laws. When we transfer personal data internationally, we implement appropriate safeguards in accordance with applicable law to ensure your data remains protected. These safeguards may include standard contractual clauses approved by the European Commission or other legally acceptable mechanisms.

9. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on our website with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

11. Cookies and Similar Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device that help us recognize your browser and remember certain information.

We use the following types of cookies:

• Essential Cookies: Necessary for the website to function properly
• Analytical/Performance Cookies: Help us understand how visitors interact with our website
• Functionality Cookies: Allow the website to remember choices you make
• Targeting Cookies: Record your visit to our website, the pages you visit, and the links you follow

You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. However, if you disable or refuse cookies, some parts of our website may become inaccessible or not function properly.